1. General Policy

Since DigiSale provides digital products, all sales are usually considered final. Once a digital product has been delivered or downloaded, it cannot be returned. However, we understand that issues may arise and we review refund requests on a case-by-case basis.

2. Eligible Refund Situations

You may be eligible for a refund if:

• You were charged more than once for the same purchase.
• You received the wrong product.
• The product is defective or cannot be accessed due to technical issues that we cannot resolve.

3. Non-Refundable Situations

Refunds are not provided if:

• You changed your mind after purchase.
• You no longer want or need the product.
• You purchased the product by mistake but already accessed or downloaded it.

4. How to Request a Refund

• Send an email to [EMAIL_ADDRESS] with the subject line: Refund Request.
• Include your order number, purchase date, and a clear description of the issue.
• Our support team will review your request and respond within [X business days].

5. Chargebacks

If you have any issue with a purchase, please contact us before opening a dispute or chargeback with your payment provider. Unjustified chargebacks may result in account suspension.

6. Changes to This Policy

We may update this Refund & Returns Policy from time to time. Updates will be posted on this page with a new effective date.